Privacy Policy

The address of our website is: https://brsolution.lv/, hereinafter referred to as "Website", represented by SIA "BR Solution", reg. No. 50103593861, reg. Address: Viestura aleja 7, Ogre, Ogre district, LV-5001

Obligations
This Privacy Policy explains how the brsolution.lv Website collects personal data about you, how it is stored, used and when this data is disclosed, hereinafter referred to as "the Website" in the text "brsolution.lv". 

The "Website" undertakes to protect the privacy of your personal data, which is obtained from you, including the data obtained when you visit the "Website" homepage. We value your privacy highly and therefore this policy is readily available on our website to help you understand how the information obtained while using the website is used. The privacy policy describes the basic principles of personal information processing. 

Information we collect
There are two types of information that the "Site" may collect about you: "Anonymous Data" and "Personal Data." 

 

Anonymous data
Anonymous data consists of registry files and Cookies - these data are not personally identifiable, such as your Internet Protocol ("IP") address, domain or information about the use of the "Site" homepage, which will be used only for administrative purposes. This website uses industry-standard analytics packages that automatically collect limited information about website visitors and store this information in an archive of server logs. This information may include IP address, browser type, base IP information, referring pages, operating system used, and date/time codes. This information does not identify individual visitors, it is used for page administration, as well as for page usage and trend analysis. 

Cookies may be used to facilitate and speed up access to website features, such as authorization and/or revisiting. Cookies are very small text files that are saved for personal computer browsing purposes. We do not associate the information stored in cookies with any personally identifiable information you have provided on our site. 

This website uses Google Analytics, which helps analyze how visitors use the website. This tool uses "cookies," text files that are placed on your computer to anonymously collect standard Internet registration and visitor behavior information. The information collected by the cookie about how you use the website, including your IP address, is sent to Google. This information is used to evaluate how visitors use the website and to create statistical reports on page activity on the "Site". 

We will never use, nor allow any third party to use, this statistical analysis tool to track and obtain private information about our website visitors. Google will not associate your IP address with any other data available to Google. We will not associate any data obtained on this website with personally identifiable information, except in cases where you submit information in the fillable form on our website. 

 

Personal data 
Personal data is any data that personally identifies you, such as your name, address, email address or telephone number. We collect such information when you register on "Viente", fill out one of the contact forms or engage in other online activities, such as purchasing products or services. 

When we collect personally identifiable information, you have the option to opt-in to receive email or other digital communications from us or our business partners. 

If you have submitted personally identifiable information on the "Site" homepage, you have the opportunity to correct, change or delete it if it is not true. 

Registration is not required to access or use this website. However, this website may create forums, blogs, message boards and other things that will be available to users of the website. You may need to register to use these features, especially if you want to leave comments or add articles. 

If you register and submit personally identifiable information during this process, you are assured that this information will not be shared with any third party without your permission. 

Access to personally identifiable information

If your personally identifiable information changes, or if you wish that we no longer have access to your personally identifiable information, you may request that it be corrected, updated, or deleted by emailing us at info@pro-tec.lv

Shopping in an online store 

Scope of application
The privacy policy is applied to ensure the protection of privacy and personal data in relation to natural persons or data subjects (hereinafter - Clients): 

potential, former and current "Site" customers and buyers, 
"Site" for visitors to the online store. 
The privacy policy applies to data processing regardless of the form or environment in which the Customer provides personal data in the "Website" online store, in paper or electronic form, and in which systems or paper form they are processed.

 

Payment processing 
Payment processing is provided by Montonio's online payment integration, so our company transfers the personal data necessary for payment execution to the management of the online payment system. We do not store payment details, sensitive data on our 'Site'. 

Read more about their privacy and data policy and security on the Montonio website. 

Personal data processing purposes (purposes) 
The "Site" processes personal data for the following purpose(s): 

For the sale of goods and services and for ensuring commercial activity: 
– for customer identification and service;
– for the preparation of a waybill or invoice;
– for delivery (sending) of goods;
– for returning or exchanging goods;
– for the return of purchase money;
– for the fulfillment of guarantee obligations;
– for product improvement, new product development;
– for commercial purposes – advertising and distribution of goods;
– for examining and processing customer complaints;
– for customer retention
– for raising loyalty, or granting regular customer benefits (discounts);
– for administration of settlements and preparation of reports;
– for maintaining and improving the operation of the website and mobile applications;
– for business analysis and planning;
– for creating statistics, improving the quality of the website and services;
– creating customized content for customers with the help of advertising. 

For providing information to state or municipal authorities in the cases and to the extent specified in external regulatory acts. 

Legal basis for personal data processing
The legal (lawful) grounds for the processing of the client's personal data by the "Website" are as follows: 
Customer's application or order - to fulfill the Customer's order (purchase), to deliver the product to the Customer, return the product or money, consider the Customer's complaint, fulfill warranty obligations, etc.; 
for the execution of regulatory acts (laws) - to fulfill the obligations set out in the binding regulatory acts (laws) of the "Website"; 
Customer consent; 
Legitimate interests – to realize the legitimate interests arising from regulatory enactments (laws) or from the existing obligations between the "Website" and the Client. 
The legitimate interests of the "Site" are: 
– perform commercial activities;

– sell goods; 

– to ensure the fulfillment of contractual obligations; 

– save Customer applications and submissions for the purchase of goods, other applications and submissions, notes about them, including those made verbally, when calling service phones, on the website; 

– analyze the operation of the homepage and websites, develop and implement their improvements; 

– administer the Customer's account on our website; 

– perform actions to retain customers; 

– segment the customer database for more efficient sales of goods; 

– develop product range; 

– promote your goods by sending commercial messages; 

– send other messages about the progress of order or obligation fulfillment and conditions essential for fulfillment; 

– provide financial and business accounting and analytics; 

– ensure and promote the efficiency of sales and delivery of goods; 

– administer payments and unpaid payments; 

– apply to state or local government institutions and courts for the protection of your legal interests, as well as for legal assistance; 

 

Third Parties and Third Party Websites 
We respect your privacy and therefore any information collected on this website will be kept confidential. It will not be sold or used in any way that could harm you. 

This website may contain links to other websites over which we have absolutely no control. Please keep this in mind when you click on the links; we are not responsible for the privacy policies of other websites. We therefore recommend that you review the privacy policies of each website, whether or not our website links to them. 

 

Consent and Corrections  

By using the "Website" and/or participating in the activities of the "Website", you confirm your acceptance of the terms of the Privacy Policy. If you do not agree to this Privacy Policy, please do not submit private information on this website. 

We follow industry standards to protect any information you have provided to us. However, it should be noted that no electronic storage method will ever be 100% secure. Therefore, like any other organization, we cannot guarantee the absolute security of your information. 

The "Site" may make changes to the Privacy Policy at any time and at its discretion. Amendments take effect after they are published on the homepage. It is your responsibility to periodically review this Privacy Policy to ensure that you are familiar with any changes. 

Jurisdiction 
We reserve the right to disclose your personally identifiable information as required by law and when we believe disclosure is necessary to protect our rights and/or to comply with legal actions, subpoenas or legal process. 

 

contacts 
SIA "BR Solution"

Reg. no. 50103593861, 

Address: Viestura aleja 7, Ogre, Ogre district, LV-5001

info@pro-tec.lv 

This Privacy Policy was last updated on [06.10.2023].